Frog Street Support Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Contact Frog Street Support
Create a Support Center Ticket
Splash Conference 2022
Frog Street's Early Childhood Education Conference - SPLASH!
Will I receive a completion certificate/email after the conference?
Orders, Invoicing, Shipping, Returns
How do I place an order with Frog Street?
How do I return products to Frog Street?
Where is my order?
How do I request a copy of an invoice?
Does Frog Street ship international orders?
See all 14 articles
Frog Street Store
Frog Street Online Store
Frog Street Onboarding
Getting Started with AIM
Welcome to AIM Criterion Assessment (CRT)
Welcome to AIM Observational Assessment
Getting Started with the Teacher Portal
National - Welcome to the Frog Street Teacher Portal
Texas - Welcome to the Frog Street Teacher Portal
Getting Started with ABCmouse
Frog Street Teacher Portal
How do I access the Frog Street Teacher Resource Portal?
How do I add or change my curriculum(s)?
Frog Street Portal: I have not received the password reset email.
How do I access different curriculum(s?
How do I reset my password for the Frog Street Teacher Portal?
See all 7 articles
Frog Street Portal - Browser Requirements
Frog Street Portal - Operating System Requirements
Frog Street Portal - Supported Devices
Frog Street Portal - Firewall Accommodations
What is ABCmouse?
ABCmouse is an online curriculum
ABCmouse Minimum Technical Requirements
ABCmouse Technical Troubleshooting
Clearing Cookies - Chrome
What is AIM?
AIM CRT Assessment
Preparing for ECDS (Early Childhood Data System) Submission
Quick Start Guide - Assessment
Is my login for Frog Street Assessment the same as it is for the Portal?
Does Frog Street set assessment windows for the AIM Criterion-Referenced Assessment?
Are there instructional videos or a User Guide for Frog Street AIM Criterion-Referenced Assessment?
See all 10 articles
AIM Observational Assessment
AIM Status Ranges 9-Level Continuum
Video Size Limit
Adding a Teacher and Changing the Teacher of a Class
Resetting your AIM Observational Password
AIM - Browser Requirements
AIM - Supported Operating Systems
AIM - Supported Devices
AIM - Firewalls
AIM - Software and Network Configuration Settings
See all 6 articles
Frog Street Products
Frog Street Portal
Pre-K at Home
Frog Street Pre-K at Home- Data Privacy
Frog Street AIM Criterion-Referenced Assessment
Frog Street AIM Observational Assessment
FSPK Student Interactive Software
Pre-K 2013 Student Online Activities
Frog Street Curriculum
Frog-E User Guide
Head Start Correlations
Correlations By State
Frog Street Sales
Getting Started with AIM Observation