Frog Street Support Center

Contact Frog Street Support 1

• Create a Support Center Ticket

Splash 2021 0

Splash Conference 2021 1

• Will I receive a completion certificate/email after the conference?

Orders, Invoicing, Shipping, Returns 14

• How do I place an order with Frog Street?
• How do I return products to Frog Street?
• Where is my order?
• How do I request a copy of an invoice?
• Does Frog Street ship international orders?

See all 14 articles

Frog Street Store 1

• Frog Street Online Store

Getting Started with ABCmouse 5

• Welcome to Frog Street Playlists powered by ABCmouse
• Initial Rostering
• What is the Age of Learning Admin Portal?
• ABCmouse Technical Requirements
• How many licenses did we purchase?

Getting Started with AIM 2

• Welcome to AIM Criterion Assessment (CRT)
• Welcome to AIM Observational Assessment

Getting Started with the Teacher Portal 3

• Portal self-registration
• National - Welcome to the Frog Street Teacher Portal
• Texas - Welcome to the Frog Street Teacher Portal

Getting Started 7

• How do I access the Frog Street Teacher Resource Portal?
• How do I add or change my curriculum(s)?
• Frog Street Portal: I have not received the password reset email.
• How do I access different curriculum(s?
• How do I reset my password for the Frog Street Teacher Portal?

See all 7 articles

Technical Requirements 4

• Frog Street Portal - Browser Requirements
• Frog Street Portal - Operating System Requirements
• Frog Street Portal - Supported Devices
• Frog Street Portal - Firewall Accommodations

What is ABCmouse? 1

• ABCmouse is an online curriculum

Full License 0

Frogstreet Playlists 0

User Management 18

• Inviting Families to Create Home Accounts
• Accessing your Admin Login credentials
• Age of Learning - Updating Login - Existing Account
• ABCmouse Teacher Redeem Codes
• Implementation Best Practices

See all 18 articles

Data Privacy 0

Technical Requirements 3

• ABCmouse Minimum Technical Requirements
• ABCmouse Technical Troubleshooting
• Clearing Cookies - Chrome

What is AIM? 0

User Management 0

AIM CRT Assessment 10

• Preparing for ECDS (Early Childhood Data System) Submission
• Quick Start Guide - Assessment
• Is my login for Frog Street Assessment the same as it is for the Portal?
• Does Frog Street set assessment windows for the AIM Criterion-Referenced Assessment?
• Are there instructional videos or a User Guide for Frog Street AIM Criterion-Referenced Assessment?

See all 10 articles

AIM Observational Assessment 4

• AIM Status Ranges 9-Level Continuum
• Video Size Limit
• Adding a Teacher and Changing the Teacher of a Class
• Resetting your AIM Observational Password

Data Privacy 0

Technical Requirements 6

• AIM - Browser Requirements
• AIM - Supported Operating Systems
• AIM - Supported Devices
• AIM - Firewalls
• AIM - Software and Network Configuration Settings

See all 6 articles

Frog Street Portal 0

Pre-K at Home 2

• Pre-K Student Online Activities
• Frog Street Pre-K at Home- Data Privacy

Frog Street AIM Criterion-Referenced Assessment 0

Frog Street AIM Observational Assessment 0

FSPK Student Interactive Software 1

• System Requirements for FSPK Student Interactive Software

Frog Street Curriculum 0

DIG 0

Frogstreet Frog-E 1

• Frog-E User Guide

Correlations 3

• Head Start Correlations
• Correlations By State
• Additional Correlations

Sales Representatives 0

Getting Started with AIM Observation 0

Shipping 0

Product Returns/Refunds 0