All roster updates needed such as, adding, removing, and/or moving students to different classes should be submitted to our team directly. To request roster changes you will need to do the following: 

  • First, update your roster file with the necessary changes.  
  • Submit the file via this link ( Please include your Organization Name in the name of the file (e.g., ABCmouse_RosterUpdates_FrogStreetISD, ABCmouse_RosterUpdates_SunshineSchool, etc.).  

**To protect student data privacy, we will not accept roster files sent directly via email. ** 

Once we receive the roster file, roster updates can range from 1-3 business days to complete. Note that the turnaround time can differ based on the condition of the shared file and volume of inquiries. We will contact you when the roster updates have been implemented. 

If you have any questions regarding the information provided, please send them to customersuccess@frogstreet.comThank you again for choosing Frog Street and ABCmouse!