Here are the system requirements:

The minimum requirements are Windows XP or Macintosh 10.4.11 or higher, minimum of 128MB of RAM (recommended 1GB of RAM), 150MB of free disk space, and QuickTime (between version 5.09 and 7.16).

If you have an issue with the software, try downloading and installing the free version of QuickTime from the internet called QuickTime Alternative. It is a “retro” version that was created for software whose requirements have become outdated due to upgrades in the programs that were used when it was developed.