Once you have ordered a digital (PDF) download from our online store or by placing an order by phone or fax, Frog Street will email you a link to download your file(s). Please include a return email address with your order. If an order is placed online, Frog Street will email the link to the email address associated with online order. If you have not received an email including your link within 24 hours, please submit a Support Center ticket or contact Customer Service. 

Once you have received your link, click on it to open the file. After the file has opened, choose File>Save As>PDF from the top left of your browser to save the PDF to your Desktop or to a folder on your computer. (Process of saving document may vary based on browser.) Documents may also be saved to various tablets and mobile devices.